Contents Storage and Cleaning

Priceless photographs, family heirlooms, furniture, and memorabilia are all things you may want to have restored after a loss. Contents storage and cleaning are very important parts of any fire, water, or storm loss. This is one of the most frequent questions: Can my stuff be saved?

This isn’t a job for do-it-yourselfers. Smoke and water-damaged goods need trained professionals to restore them to pre-loss condition. But it’s much more than that. Many companies simply “process” items in assembly line order without much care and thought about how valuable they are to the owners.

In the event of a loss, damaged contents will be inventoried and damage type/extent will be recorded. This information will be immediately sent off to the insurance so they may give approval on restoration or replacement.

If the contents are considered restorable and there is space on site to perform the necessary restoration, that work will begin onsite immediately.
If ample space onsite does not exist, affected items will be inventoried and packed out to our secure warehouse in Plymouth where we will begin restoration work immediately.

Items are diligently packed and barcoded so they can be accounted for in the insurance process. They are also categorized so that if a policyholder wants to put their hands on something they can. All items are then stored in wooden crates in a climate-controlled environment.

We provide an electronic, photographic inventory on a specialized software called Assured Complete. Once the materials have entered the warehouse we will provide you with a copy of this inventory for your records. Most of the contents storage and cleaning occurs within our warehouse in Plymouth.

For more on contents and personal property restoration check out our blog post here.