In the event of a loss, damaged contents will be inventoried and damage type/extent will be recorded. This information will be immediately sent off to the insurance so they may give approval on restoration or replacement.

If the contents are considered restorable and there is space onsite to perform the necessary restoration, that work will begin onsite immediately.
If ample space onsite does not exist, affected items will be inventoried and packed out to our secure warehouse in Plymouth where we will begin restoration work immediately.

We provide an electronic, photographic inventory on a specialized software called Assured Complete. Once the materials have entered the warehouse we will provide you with a copy of this inventory for your records.